AI Voice Agent
Prospects are calling. Are you answering?
Missed calls = lost revenue.
Let your AI Voice Agent handle every call — 24/7.
How It Works
You Speak: Customers call and speak to the agent.
It Listens: The agent converts speech to text using advanced speech recognition (ASR).
It Understands: AI-powered language models analyse intent and context to understand what the customer wants.
It Acts: The agent retrieves answers, books appointments, or updates systems by integrating with your business tools.
It Responds: The agent replies instantly with natural, conversational speech.
Listen → Understand → Act → Respond — all in seconds.
Key Features
24/7 Availability: Never miss a call or booking, even outside business hours.
Natural Conversations: Human-like, on-brand voice interactions for a seamless customer experience.
Knowledge Base: Trained on your company website, documentation, and FAQs, ensuring it delivers accurate, up-to-date answers to customer questions.
Customizable: Tailor tone, responses, and workflows to match your brand and business needs.
Secure & Compliant: Built with GDPR compliance, data encryption, and privacy controls as standard.
Easy Integration: Connects to your CRM, booking systems, and other business tools for real-time updates.
Scalable: Handles high call volumes without sacrificing quality or speed.
Client Portal & Management
Real-Time Analytics Dashboard: Monitor call volumes, success rates, customer satisfaction scores, and conversion metrics in your dedicated client portal.
AI Agent Management: View, (edit, and customize) your voice agents' responses, workflows, and personality settings from one central dashboard.
Active Numbers Overview: Track all your connected phone numbers, call routing, and availability status across multiple locations or departments.
Knowledge Base Control: View, (upload, and manage) your company information, FAQs, and training materials that power your AI agents' responses.
Call Logs & Recordings: Access call recordings, detailed conversation transcripts, and customer interaction history for quality assurance and training.
Performance Reports: Download weekly and monthly reports showing ROI, cost savings, and business impact metrics.
Business Benefits
Boost Efficiency: Automate routine calls and free up staff for higher-value tasks.
Enhance Customer Experience: Provide instant, accurate responses and reduce wait times.
Increase Bookings & Sales: Capture more opportunities with 24/7 intelligent scheduling.
Consistent Brand Voice: Every interaction matches your brand’s tone and messaging.
Actionable Insights: Access call analytics and conversation logs to improve service and operations.
